Crucial Confrontations: Audio CD Companion [Audio CD] Kerry Patterson Cougars WEL190601-18 49694991119

WEL190601-18 49694991119

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Crucial Confrontations: Audio CD Companion [Audio CD] Kerry Patterson Cougars WEL190601-18 496949911196 Audio CD in case, nothing else. w010616 Additional Details Product description: The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behaviorDiscover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow up to the internationally